Refund Policy

14-Day Money-Back Guarantee

We want you to be completely satisfied with Sum Genius. If you're not happy with your purchase for any reason, we offer a full refund within 14 days of purchase.

How to Request a Refund

To request a refund, simply:

1. Email us at support@sumgtool.com
2. Include your order number or purchase email
3. Let us know why you're requesting a refund (optional, helps us improve)

We'll process your refund within 3-5 business days. The refund will be credited to your original payment method.

What Happens After a Refund

Once refunded:

• Your license key will be deactivated
• You'll need to uninstall the software
• You can always purchase again in the future if you decide to come back

Important Notes

• Refunds are only available within 14 days of the original purchase
• We recommend using the 7-day free trial before purchasing to ensure the software meets your needs
• Multiple refund requests may result in purchase restrictions

Exceptions

We may decline a refund if:

• The request is made more than 14 days after purchase
• There's evidence of license abuse or sharing
• You've previously received a refund for the same product

Contact Us

Have questions about our refund policy? Contact us at:
support@sumgtool.com

We typically respond within 24 hours on business days.